Delivery & Returns

I personalize and ship most items to arrive in 7-10 business days, though some items may take a little longer – depending on the personalization and product. You’ll be able to see your estimated delivery date(s) in the checkout when ordering. We ship via major carriers throughout the United States and Canada. We are unable to ship to other international addresses or APO/FPO addresses.


Some oversized items may incur a charge of up to $15.99 per delivery address. Oversized Items will be marked on the product detail page.


Our goal is to offer only the finest personalized gifts available, ones that will create lasting memories and provide years of enjoyment. Each product we select must meet our strict standards of workmanship and design. I then artfully customizes each order to your specifications. Before any item ships it must pass a final inspection for quality and accuracy. Personal Creations stands behind the quality of every product we sell.
If your order is not 100% free from defects in materials, please contact our customer service team via email at or via phone at 919-904-5249 to arrange a replacement.


We calculate the appropriate shipping charges based on a number of factors, including time of year and delivery location. The amounts below can be used as a general guide for delivery charges. Once we have all of the delivery information, we'll calculate the actual charges and display them on the final page of the checkout process, so you can fully review them before submitting your order.

Standard Delivery:
 $4.99 - $17.99